IndieGoGo Refunds

IndieGoGo Refunds

The following only applies to backers of the following tiers (the other tiers have either been fulfilled or refunded): 

  • Knight
  • Lord of the Realm
  • High Wizard
  • Imperator

As announced previously, physical rewards and certain digital rewards have been canceled. Accordingly, refunds are now being offered for the Skald Indiegogo for the above backer tiers. 

Sadly, there is no “refund” function on Indiegogo and this means that action is required on your part so read the instructions below. 

I’m deeply sorry for this inconvenience.

It is also worth mentioning that it is important to me that even refunded users get their access key to the game. Take this opportunity to ensure that you got your copy of the Steam or GOG key for Skald.

Getting a Refund on IndieGoGo

As stated above, there is no “refund” function in the Indiegogo system. Refunds need to be handled manually.

To get your refund you need to send an email to refunds@skaldrpg.com with the following information:

  • Your name as it appears on Indiegogo and your backer number (you can just screenshot your pledge screen on indiegogo)
  • The tier you backed on (Knight, Lord of the Realm, High Wizard, Imperator)
  • A means for receiving the funds (ideally Paypal).

Direct any questions to refunds@skaldrpg.com .

Kind regards,

 

AL